Who We Are
The VR Concept Ltd (Trading as IPG) is a company incorporated in England and Wales (no. 10340603) who’s registered address is 15 Aliwal Road, London, SW11 1RB, United Kingdom. VAT no. GB 284471579
Types of Data We Collect
Mailing lists - As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer email@example.com.
Customer Surveys – Occasionally we run customer surveys at our arcades, to try and better understand who’s playing and what they’re enjoying. We try to collect the bare minimum information we require. The results of these surveys (i.e. the anonymised results, charts and statistics) are used by us to understand our own business and also to describe our business to potential investors or customers. We do not use individual identifiable data in these results. If at the end of the survey you ask to be added to our mailing list then your data will be transferred to MailChimp (see section on mailing lists above). Unless you have opted in, the data in the survey will be deleted once it has been analysed.
Access to your personal data
If you want to view, amend or delete any of the personal information that we hold, please get in touch with your request to firstname.lastname@example.org
This policy was last updated in April 2018 and we review it regularly to make sure it’s still relevant.